Managed fleet uptime
Total downtime across 16 system years of operation
BoxPower operates the systems it deploys, providing remote monitoring, dispatch, and maintenance services that treat your installation as part of a managed fleet.
This is the same operating discipline that produced BoxPower's 99.99%+ uptime track record across our managed fleet: 9 systems, 16 system-years of operation. Whether your system is serving backup power at a utility substation or primary power at a remote tribal site, BoxPower's O&M program keeps it running. With engagement tiers and à la carte options, you can select the services that fit your needs.
24/7 remote monitoring and alerting
Planned preventive maintenance schedules
Remote dispatch and performance optimization
Fleet-level reporting and asset visibility
Rapid field response for unplanned maintenance events
Uptime guarantees up to 99.99% across power delivery, power availability, and power quality
Umbrella full-wrap warranties on complete balance of system
Dedicated Field Response and Coverage
Through BoxPower’s partnership with Pearce Services, we offer nationwide maintenance and emergency response coverage. If you have a temporary outage, we deliver temporary generation to restore power while troubleshooting the cause. We have a 24/7/365 staffed NOC, with on-call service technicians for remote support and emergency dispatch.
Reporting and Maintenance Made Simple
PG&E operates its remote grid fleet as utility-owned, primary power infrastructure — and holds BoxPower contractually accountable for it. Since 2021, BoxPower has deployed and operated nine PG&E systems, with nine more in development, sustaining 99.99%+ uptime across the managed fleet.
